Privacy Policy

Introduction and Scope: is operated and owned by Topaz Hotels Limited, Kandy. This Policy is prepared to demonstrate our obligation to protect and honor the privacy of our Customers and to ensure that all necessary procedures are followed to protect personal information constantly.


Use of Personal Information:
Through the website, we will collect and use your personal information, among other things to; administer and facilitate room reservations, other related provisions and your special requests related to your stay at the Hotel. In unison, we will provide you with information on our products, special offers, tour packages, and/or special services offered via selected partners or other companies within our corporate group.


Disclosure of Information:
None of your personal information collected via the website, will be shared with third parties without your prior consent. All information will be used strictly within Hotel Topaz and our selected partners or service providers for administering and facilitating the reservation and other services which you have requested.


Use of Cookies
The website will use Cookies to keep track of your visits. We will use the cookies to generate statistics related to services and your pattern of browsing. However, we will not store any personal information on these cookies. You have the facility to block cookies through your web browser settings. This may however restrict some website functionality.


Information Security
Your personal information will only be used for facilitating the booking and other related provisions. The information will be only used by Hotel Topaz and its partners and service providers. This information will not be shared with any third party, under any circumstances without your prior consent. We do not store your credit card details on our site.


Your Consent
By using our website, you agree to share your required personal information for storing and processing as per the manner set out in this privacy policy. If there are any changes to the policy, we will revise the website privacy policy for your updates on the information collected and the methods of processing.


Opt out
If you wish to opt out form receiving periodic promotional information, you can do so by sending an email to with your request